Inbound Customer Service Representativesvalid until: 06 Oct 2018date published: 06 Oct 2017
DISK, LLC Jobs is hiring Inbound Customer Support Professionals! Join our dynamic team of agents at our Cleveland, Ohio call center. We welcome individuals that are competitive, goal-oriented, and a team player in a fun and fast paced environment.
What You’ll Be Doing
●Manage inbound calls and/or chats in a timely manner
●Follow communication “scripts” when handling different topics
●Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
●Build sustainable relationships and engage customers by taking the extra mile
●Keep records of all conversations in our call center database in a comprehensible way
●Frequently attend educational seminars to improve knowledge and performance level
Experience and Skills Needed
●Ability to handle multiple tasks
●Strong organization and time management skills
●Excellent interpersonal skills
●Proficiency with PCs, Microsoft Office Suite and general intranet navigation
What’s In It For You
This is a FULL Time position. We do not offer part time at this time. The Pay is $9.00 per hour after certification/training. You will be able to set your own hours after training.
Sound Like a Good Fit?
Watch the video at www.diskllcjobs.com and schedule an interview to join our success team!
web site: http://www.diskllcjobs.com
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