Receptionistvalid until: 13 Dec 2021date published: 13 Dec 2020
Receptionists are a pivotal member of staff in any company. They are the first point of contact for any visitors to the office or anyone contacting an organisation, so being well-presented and polite are pivotal traits.
A Receptionist also maintains security by logging all visitors and possibly issuing visitor passes, plus provide support to the HR team as required.
Receptionist duties and responsibilities of the job
As the front of house and often first point of contact for external visitors, a Receptionist job description should include:
Diary management and management of meeting rooms
Possibly handling event coordination, both internally and externally
Handling queries and complaints via phone, email and general correspondence
Greeting all visitors
Transferring calls as necessary
Possibly managing office supplies such as stationery, equipment and furniture
Performing ad-hoc administration duties
Maintaining office services as required (such as cleaners and maintenance companies)
Receiving and dispatching deliveries
Assisting with mail as required
Taking and ensuring messages are passed to the appropriate staff member on a timely basis
Assisting the HR team with recruitment, on-boarding and termination processes
web site: http://hilton.com
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