Useful Tips When Booking an NEMT Ride

• Book in advance – Schedule your ride at least 24–48 hours before your appointment.
• Provide accurate details – Share pickup/drop-off addresses, time, and appointment duration.
• Mention special needs – Wheelchair, walker, oxygen, or caregiver assistance.
• Keep documents ready – ID, insurance/Medicaid card, and authorization if needed.
• Confirm pickup – Call ahead to reconfirm your ride on the day of travel.